Account Manager DACH (m/f/d) 1

Tasks:

• Support and manage the relationships with all assigned customers in EMEA region, ensuring high customer satisfaction
• Create, execute and lead sales strategies for assigned customers, utilizing all applicable resources in the company, to meet or exceed Design Win and Revenue targets
• Manage customer order entry and communication to customer
• Maintain Sales Orders data in SAP and schedule sales orders to initiate shipments
• Follow and develop all leads and referrals related to the assigned customer base.
• Expand business with assigned customer base by investigating new projects in all customer departments and divisions
• Review price strategy regularly to meet or exceed material margin goals
• Enter and maintain opportunities and forecasts for all customers in the company’s CRM system
• Provide status reports on assigned accounts and take part in the annual planning process with Sales management to set key objectives.
• Schedule regular customer visits and participation in trade fairs
• Assist Sales Management in the digitalization of processes by introducing customers to conga-Hub and enforcing its use.
• Cooperate closely with assigned Technical Support Engineer on technical topics and take ownership for closure

Profile:

• Degree or completed apprenticeship in engineering or economics 
• 4+ years relevant sales experience in the OEM electronics market and in growing revenue in the relevant region or market
• Experience in inside sales and operational order management, including order entry, order tracking, delivery monitoring, customer communication, and issue resolution
• Good knowledge of ERP systems, preferably SAP (order processing, delivery schedules, inventory checks, and customer order management)
• Proficiency in using CRM and basic business programs (PowerPoint, Word, Excel)
• High attention to detail and the ability to coordinate and manage customer requirements throughout the entire order fulfillment process
• German fluent and very good English language skills
• Very good verbal and written negotiation- and communication skills
• Outstanding interpersonal skills as well as strong organizational skills