Customer Program Manager EMEA (remote/location Southern Germany)(m/f/d)

Your Tasks:

• Oversee and manage project deliverables, maintaining agreed timelines and scope.
• Support Sales with pertinent data required for project(s) success.
• Collaborate with Sales on strategies for achieving high levels of customer satisfaction.
• Inform project status, schedule and key issues to customers, channel partners and congatec management on a regular basis.
• Improve customer relationships by providing timely and accurate responses to inquiries.
• Regularly interface and collaborate with necessary congatec departments.
• Create & maintain customer master data in corporate ERP system as well as manage project sales order processes
• Maintain Project Key Figures in CRM
• Create and analyse daily reports pertinent to the project(s). 
• Manage customer/project product demonstration inventory and deployments as well as order fulfilment and delivery
• Develop process improvements to meet customer project needs.

Your Profile:

• Several years of experience in the electronics industry
• Bachelors Degree preferred
• Ability to manage time and customer projects with no supervision
• Proactiveness and show initiative to propose new approaches and improvements
• Strong organizational skills and ability to multi-task effectively
• Hands-on mentality and ability to solve problems with minimal management guidance
• Fluent English language skills (written & spoken)
• Excellent verbal and written communication skills
• Professional interpersonal skills and a team player mentality