Product Quality Manager (m/f/d)

Your tasks:

• Monitoring of congatec Product Quality and prepare reporting
• Responsibility of projects and measures to increase the quality of product quality
• Coordination of assigned resources taking into consideration known quality tools
• Support and coordination of customer complaints including systematic processing and documentation
• Creation and evaluation of analyses of product errors and CIP (Continuous Improvement Process) activities
• Execution of internal process and system audits including the supply chain
• Customer support for product and process audits
• Close cooperation with the Sourcing, Supply Chain and Engineering departments in relation to the supplier base
• Evaluation and continous improvement of the quality and compliance performance of our supplier base  
• Moderation of FMEA workshops and FMEA follow up actions
• Participation in the implementation and further development regarding the strategy of ensuring the quality of congatec products

Your profile:

• Personal experience in product quality and handling customer complaints
• At least 5 years of experience in quality management and knowledge of quality methods
• Excellent communication skills, with a convincing and assuring attitude in dealing with customers
• Ability to find the balance between customer, management and quality requirements
• Experience in working with suppliers is an advantage
• Knowledge of FMEA method and moderation experience
• Experience with FMEA software APIS or similar tool
• Ideally, a university degree in engineering or comparable training with professional experience
• Fluent German and very good knowledge of English
• Willingness to travel on business purposes