Support Engineer (m/f/d) - (Location Ravensburg or remote)

Your tasks:

• Define customer oriented requirements for product development
• In depth analysis of customer issues
• Develop solutions in close collaboration with customers
• Provide inputs and feedback to development and test
• Write and review application notes and user documentation
• Defines and perform acceptance tests
• Trainer/Mentor for First Level Support

Your skills:

• Quality driven
• Completed technical studies/training or comparable
• Curious for worldwide customers and intercultural exchange
• Persistent in narrowing down issues to the root cause
• Good understanding for software development processes
• Strong communication and presentation skills
• Able to travel domestic as well as international
• Advanced English and German (B2 or better)